Information We Collect

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We may collect the following types of information:

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a. Personal Information

• Name, email address, phone number, and business details when you contact us or sign up for our services.

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b. Payment Information

• Payment details for billing purposes (e.g., credit card or bank details), processed securely through third-party payment providers.

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c. Technical Information

• IP address, browser type, and usage data when you interact with our website or digital platforms.

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d. Marketing Preferences

• Information about your preferences and feedback to improve our services.

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How We Use Your Information

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We use the information collected for the following purposes:

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• To provide and manage our services.

• To communicate with you, including responding to inquiries and sending updates.

• To process payments and issue invoices.

• To improve our services and tailor marketing strategies.

• To comply with legal and regulatory obligations.

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How We Share Your Information

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We do not sell, rent, or share your personal information with third parties except as necessary to:

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• Provide our services (e.g., sharing details with contractors or third-party tools for project completion).

• Process payments securely through trusted payment providers.

• Comply with legal requirements, including court orders or government requests.

 

Third-party providers are required to handle your data securely and use it only for the purposes specified by us.

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Data Security

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We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

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• Secure servers and encryption for payment processing.

• Restricted access to personal information.

• Regular monitoring of systems for vulnerabilities.

 

Despite these measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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Cookies and Tracking Technologies

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Our website may use cookies to enhance user experience. Cookies collect information about how you interact with our site, such as pages visited and time spent. You can disable cookies through your browser settings, but doing so may impact site functionality.

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Your Rights

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You have the right to:

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• Access and request a copy of the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of your personal data, subject to legal or contractual obligations.

• Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.

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Data Retention

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We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

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International Data Transfers

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If you are located outside Australia, your information may be transferred and stored in Australia or other countries with differing privacy laws. By providing your data, you consent to such transfers.

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Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

 

Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or directly to clients where applicable.​

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For questions or concerns about this Privacy Policy or to exercise your rights, feel free to contact us.

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This Privacy Policy is effective as of 20/11/2024. By using our services, you consent to the practices described in this policy.